Restaurant answering service · Rebuilt
An answering service that takes orders.
A message pad never fed anyone. OrderVoice answers your restaurant’s phone every hour of the day, takes the whole order, answers menu questions, and brings your staff on when a call needs a person.
Keep your number · No long-term contracts · Cancel anytime
A sample phone conversation, shown as an animation:
- OrderVoice: Thanks for calling Elmwood Kitchen. Pickup or delivery?
- Caller: Oh, someone answered? It’s almost eleven.
- OrderVoice: The kitchen is closed for tonight, but I can answer questions or take an order for tomorrow.
- Caller: Perfect. A chicken pesto sandwich and a lemonade, pickup at noon.
- OrderVoice: Done: chicken pesto sandwich and a lemonade, ready at noon tomorrow. Good night.
The finished order ticket reads: 1× CHICKEN PESTO SANDWICH; 1× LEMONADE; PICKUP · TOMORROW 12 PM.
SAMPLE CONVERSATION · ANSWERED AT 10:52 PM
01The problem
Message pads don’t feed people.
A message is not an order
Traditional answering services write down a name and a number. But a hungry caller doesn’t want a callback. They want dinner. By the time someone returns the message, they’ve ordered somewhere else.
They don’t know your menu
An operator at a message center can’t say what’s gluten-free or what comes on the special. OrderVoice answers from your menu, the way you set it up, and hands the unusual questions to your staff.
Per-minute billing punishes food orders
Most traditional services bill by the minute, and a real food order takes minutes. The better the call, the more it costs you. OrderVoice doesn’t charge you extra for taking the whole order.
02Your options
Three ways to handle a missed call.
The honest comparison. The full write-up is in our guides if you want the details.
Voicemail
Free, and mostly full of hang-ups.
- Nobody leaves an order for dinner
- Nobody checks it mid-rush
- The caller is already dialing the next place
Traditional answering service
A person answers. Then writes a note.
- Takes a message, not an order
- Doesn’t know your menu or your hours by heart
- Usually billed by the minute or the call
OrderVoice
Answers like staff, writes like a ticket.
- Takes the whole order and reads it back
- Answers menu and hours questions from your menu
- Brings your staff on when a call needs a person
03Questions
Fair questions, straight answers.
Is OrderVoice an answering service?
It does that job: every call answered, around the clock. But instead of taking a message, it takes the order, with items, changes, and pickup time read back to the caller.
What happens after hours?
It answers, tells callers your hours, and can answer questions or take an order for when you’re open, the same way it does during service. No more midnight voicemails nobody hears until Tuesday.
Do callers know it isn’t a person?
The goal isn’t to fool anyone. It’s polite, quick, and clear. And any caller who needs a person gets one, because it hands those calls to your staff.
What does it cost compared to a service?
Traditional services usually bill by the minute or the call. OrderVoice pricing depends on how many calls you get. Book a 15-minute demo and you’ll leave with the exact number.
Book a demo
Fifteen minutes. Bring your menu.
You’ll hear OrderVoice answer the calls your restaurant actually gets, and you’ll leave knowing the exact price.
No long-term contracts · Cancel anytime