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AI phone operator · Built for delis and sandwich shops

Your deli’s phone,
answered.

Lunch at a deli is the whole day packed into two hours: a line at the counter, gloved hands on the slicer, and a phone that will not quit. OrderVoice takes call-ahead pickup orders, reads the full order back, and asks before sending it to your kitchen tablet.

Keep your number · No long-term contracts · Cancel anytime

A sample phone conversation, shown as an animation:

  1. OrderVoice: Thanks for calling Milt’s Corner Deli. Is this for pickup or delivery?
  2. Caller: Pickup. Pastrami on rye, no tomato, add avocado.
  3. OrderVoice: One pastrami on rye, no tomato, add avocado. Anything else?
  4. Caller: Actually, make it two of those. And a matzo ball soup. I’ll be there at noon.
  5. OrderVoice: Two pastrami on rye, both with no tomato and added avocado, and one matzo ball soup. Pickup requested at noon. Send it to the kitchen?
  6. Caller: Yes, send it.
  7. OrderVoice: Sent to the kitchen. Thank you.

The finished order ticket reads: 2× PASTRAMI ON RYE (NO TOMATO · ADD AVOCADO); 1× MATZO BALL SOUP; REQUESTED · 12:00 PM.

SAMPLE CONVERSATION · CALL-AHEADS AND CHANGES

SAMPLE · 10:15 AM

01The problem

You already know what noon looks like.

  • Your whole day is a two-hour window

    A deli’s day doesn’t build slowly. Lunch lands all at once, and the call-aheads stack right on top of the walk-up line. OrderVoice takes pickup orders by phone while your staff work the counter.

  • The office order is the killer call

    A dozen sandwiches, every one different: no onion here, extra mustard there. And one dropped sandwich means somebody gets no lunch. OrderVoice takes the order line by line and reads it back for the caller to check. Catering needs your staff’s judgment.

  • Gloved hands can’t grab the phone

    The counter is two-deep, the slicer is running, and the phone picks that exact moment to ring. OrderVoice takes pickup orders, reads them back, and asks the caller to approve them before they reach the kitchen tablet.

02How it works

Set up in person, with your menu and your kitchen.

  1. № 01

    We learn your menu

    Items, prices, hours, how you like things said. We set it up with you in person, including the kitchen tablet, and handle menu updates for you.

  2. № 02

    You forward the phone

    Keep your number. We help you choose which calls to forward and check the setup with you.

  3. № 03

    It answers

    Pickup orders are read back in full. The caller must agree to send before an order reaches your kitchen tablet, which chimes until staff acknowledge it.

It works with your staff, not instead of them.

OrderVoice takes pickup orders by phone, so your staff can focus on the room and the kitchen. Allergies, catering, and complaints still need your staff’s judgment. The line can transfer callers to your staff. You have a direct line to the person who set you up.

03Questions

Fair questions, straight answers.

More questions? The full list is here, or ask at the demo.

  • Can it keep up with a fast lunch order?

    No tomato, add avocado, make it two: it takes changes during the call and reads the full order back. The caller must agree before it goes to the kitchen.

  • What about big office orders?

    It takes sandwiches one at a time and reads the full list back. Catering needs your staff’s judgment. The line can transfer callers to your staff.

  • Does it answer when the counter is slammed?

    OrderVoice takes phone orders while your staff work the counter. Simultaneous-call capacity has not been measured, so we do not promise a call count or pickup speed.

  • How much does it cost?

    $49 a month, plus $1 per order. Once billing starts, if you get no orders in a month, you pay just $49.

    You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Founding prices are locked for 2 years from the first bill. An order is a completed order sent to your kitchen. Questions, hang-ups and wrong numbers are free. Plus applicable sales tax.

Book a demo

Fifteen minutes. Bring your menu.

You’ll hear OrderVoice answer the calls your restaurant actually gets. $49 a month, plus $1 per order.

You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Plus applicable sales tax. Pricing and order details

No long-term contracts · Cancel anytime