AI phone operator · Built for Chinese restaurants
Your takeout phone,
answered.
Dinner rush at a takeout counter is a wall of phone calls. OrderVoice takes pickup orders item by item, reads the full order back, and asks the caller to approve it before sending it to your kitchen tablet.
Keep your number · No long-term contracts · Cancel anytime
A sample phone conversation, shown as an animation:
- OrderVoice: Thanks for calling Golden Wok. Is this for pickup or delivery?
- Caller: Pickup. Beef with broccoli, two vegetable fried rice, and six fried veggie dumplings.
- OrderVoice: Beef with broccoli, two vegetable fried rice, six veggie dumplings, fried. Anything else?
- Caller: Steam the dumplings instead of frying them. I’ll come at 6:30 tonight.
- OrderVoice: One beef with broccoli, two vegetable fried rice, and six steamed veggie dumplings. Pickup requested at 6:30 tonight. Send it to the kitchen?
- Caller: Yes, send it.
- OrderVoice: Sent to the kitchen. Thank you.
The finished order ticket reads: 1× BEEF WITH BROCCOLI; 2× VEGGIE FRIED RICE; 6× VEGGIE DUMPLINGS · STEAMED; REQUESTED · 6:30 PM.
SAMPLE CONVERSATION · LONG ORDER, FULL READBACK
01The problem
Takeout lives on the phone.
The phone is your front door
For takeout, most orders start with a ring. When the line is busy or nobody can reach it, the order goes somewhere else, and regulars stop calling.
Long orders, easy mistakes
Five dishes, two rice choices, one change halfway through. OrderVoice takes the order item by item and reads the full list back so the caller can check it before sending.
Questions your kitchen can’t stop to answer
What comes with the family meal? Which dishes have peanuts? OrderVoice answers from your menu. Allergy questions need your kitchen’s judgment.
02How it works
Set up in person, with your menu and your kitchen.
- № 01
We learn your menu
Items, prices, hours, how you like things said. We set it up with you in person, including the kitchen tablet, and handle menu updates for you.
- № 02
You forward the phone
Keep your number. We help you choose which calls to forward and check the setup with you.
- № 03
It answers
Pickup orders are read back in full. The caller must agree to send before an order reaches your kitchen tablet, which chimes until staff acknowledge it.
It works with your staff, not instead of them.
OrderVoice takes pickup orders by phone, so your staff can focus on the room and the kitchen. Allergies, catering, and complaints still need your staff’s judgment. The line can transfer callers to your staff. You have a direct line to the person who set you up.
03Questions
Fair questions, straight answers.
More questions? The full list is here, or ask at the demo.
Can it keep up with a long order?
It takes the order item by item, handles changes mid-call, and reads the whole thing back. The caller must agree before it goes to the kitchen.
What if a caller asks about allergies?
Allergy questions need your staff’s judgment. The line can transfer callers to your staff.
Do we need new equipment?
Orders arrive on a kitchen tablet that chimes until staff acknowledge them. We set it up with you in person and help you forward your existing number.
What does it cost?
$49 a month, plus $1 per order. Once billing starts, if you get no orders in a month, you pay just $49.
You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Founding prices are locked for 2 years from the first bill. An order is a completed order sent to your kitchen. Questions, hang-ups and wrong numbers are free. Plus applicable sales tax.
Book a demo
Fifteen minutes. Bring your menu.
You’ll hear OrderVoice answer the calls your restaurant actually gets. $49 a month, plus $1 per order.
You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Plus applicable sales tax. Pricing and order details
No long-term contracts · Cancel anytime