AI phone operator · Built for bakeries and cafes
Your bakery’s phone,
answered.
The 7 a.m. line is out the door, the milk is steaming, and the phone starts ringing. OrderVoice picks up every call, takes the cake order down to the last letter, and answers the questions your counter answers all day.
Keep your number · No long-term contracts · Cancel anytime
A sample phone conversation, shown as an animation:
- OrderVoice: Thanks for calling Sugar & Crumb. Pickup or delivery?
- Caller: Pickup. A small round cake for Saturday. It should say Happy 8th Birthday Maya. That’s Maya with a Y.
- OrderVoice: Small round cake for Saturday: “Happy 8th Birthday Maya,” M-A-Y-A. Anything else?
- Caller: A dozen chocolate chip cookies. I’ll come by at noon.
- OrderVoice: Done: the cake with “Happy 8th Birthday Maya,” M-A-Y-A, a dozen chocolate chip cookies, pickup Saturday at noon.
The finished order ticket reads: 1× CAKE · SMALL ROUND (“HAPPY 8TH BIRTHDAY MAYA”); NAME SPELLED: M-A-Y-A; 1× DOZEN CHOC CHIP COOKIES; PICKUP · SAT 12:00 PM.
SAMPLE CONVERSATION · MAYA WITH A Y, LETTER-PERFECT
01The problem
You already know the 7 a.m. rush.
The espresso rush has no free hands
From seven to nine, every hand is pulling shots and boxing pastries. The phone rings under the grinder noise, nobody can grab it, and that morning order goes somewhere else. OrderVoice picks up instantly, every time.
Cake orders leave no room for error
Date, size, and a name that has to be spelled right. A misspelled birthday cake costs you the cake, the redo, and the moment. OrderVoice takes the inscription letter by letter and reads the whole order back before it hangs up.
Little questions, all day long
Do you have anything gluten-free? What time do you open Sunday? Every call pulls someone off the counter mid-pour. It answers from your menu and hours, the way you set them up, and hands anything it shouldn’t guess to your staff.
02How it works
Up and running without lifting a finger. Well, one finger, to forward the phone.
- № 01
We learn your menu
Items, prices, hours, how you like things said. We set it up with you. Nothing to build, nothing to buy.
- № 02
You forward the phone
Keep your number. Forward every call, or only the ones nobody can reach.
- № 03
It answers
Every call picked up on the first ring, every order read back, and a person brought on when a call needs one.
It works with your staff, not instead of them.
OrderVoice takes the calls nobody can reach, so your people can take care of the room. And when a call needs judgment, like an allergy, a big order, or a complaint, it brings one of your staff onto the line. Nobody loses their job to the phone.
03Questions
Fair questions, straight answers.
More questions? The full list is here, or ask at the demo.
Will it get the cake inscription right?
Yes. The caller spells the name, it reads the letters back, and it repeats the whole order before it hangs up. Maya with a Y comes back as M-A-Y-A, exactly what the caller said.
Can people order a cake when we’re closed?
Yes. It answers 24/7, so the caller planning Saturday’s birthday on Tuesday night gets through instead of getting voicemail.
What happens on a call it can’t handle?
It doesn’t guess. An allergy question, a wedding cake that needs a real conversation, a complaint: it brings a person from your staff onto the line.
How much does it cost?
That depends on how many calls your shop gets. Book a 15-minute demo and you’ll walk out with the exact price.
Book a demo
Fifteen minutes. Bring your menu.
You’ll hear OrderVoice answer the calls your restaurant actually gets, and you’ll leave knowing the exact price.
No long-term contracts · Cancel anytime