AI phone operator · Built for bakeries and cafes
Your bakery’s phone,
answered.
The 7 a.m. line is out the door, the milk is steaming, and the phone starts ringing. OrderVoice takes pickup orders and answers questions from your menu. It reads the full order back and asks for approval before sending it to your kitchen tablet.
Keep your number · No long-term contracts · Cancel anytime
A sample phone conversation, shown as an animation:
- OrderVoice: Thanks for calling Sugar & Crumb. Is this for pickup or delivery?
- Caller: Pickup. A small round cake for Saturday. It should say Happy 8th Birthday Maya. That’s Maya with a Y.
- OrderVoice: Small round cake for Saturday: “Happy 8th Birthday Maya,” M-A-Y-A. Anything else?
- Caller: A dozen chocolate chip cookies. I’ll come by at noon.
- OrderVoice: One small round cake with “Happy 8th Birthday Maya,” spelled M-A-Y-A, and a dozen chocolate chip cookies. Pickup requested for Saturday at noon. Send it to the kitchen?
- Caller: Yes, send it.
- OrderVoice: Sent to the kitchen. Thank you.
The finished order ticket reads: 1× CAKE · SMALL ROUND (“HAPPY 8TH BIRTHDAY MAYA”); NAME SPELLED: M-A-Y-A; 1× DOZEN CHOC CHIP COOKIES; REQUESTED · SAT 12:00 PM.
SAMPLE CONVERSATION · CAKE INSCRIPTION READBACK
01The problem
You already know the 7 a.m. rush.
The espresso rush has no free hands
From seven to nine, every hand is pulling shots and boxing pastries. The phone rings under the grinder noise and nobody can grab it. OrderVoice takes pickup orders by phone while your staff work the counter.
Cake orders leave no room for error
Date, size, and a name that has to be spelled right. A misspelled birthday cake costs you the cake, the redo, and the moment. OrderVoice reads the inscription and full order back so the caller can check before sending.
Little questions, all day long
Do you have anything gluten-free? What time do you open Sunday? Every call pulls someone off the counter mid-pour. OrderVoice answers from the menu and hours we set up with you. Allergy questions still need your staff’s judgment.
02How it works
Set up in person, with your menu and your kitchen.
- № 01
We learn your menu
Items, prices, hours, how you like things said. We set it up with you in person, including the kitchen tablet, and handle menu updates for you.
- № 02
You forward the phone
Keep your number. We help you choose which calls to forward and check the setup with you.
- № 03
It answers
Pickup orders are read back in full. The caller must agree to send before an order reaches your kitchen tablet, which chimes until staff acknowledge it.
It works with your staff, not instead of them.
OrderVoice takes pickup orders by phone, so your staff can focus on the room and the kitchen. Allergies, catering, and complaints still need your staff’s judgment. The line can transfer callers to your staff. You have a direct line to the person who set you up.
03Questions
Fair questions, straight answers.
More questions? The full list is here, or ask at the demo.
Will it get the cake inscription right?
It reads the inscription back with the whole order, including the name’s spelling. The caller can correct it before agreeing to send the order to the kitchen.
How does the kitchen get the order?
Once the caller approves the order, it arrives on a kitchen tablet that chimes until staff acknowledge it.
What happens on a call it can’t handle?
The line can transfer callers to your staff. Allergies, wedding cakes, and complaints still need your staff’s judgment.
How much does it cost?
$49 a month, plus $1 per order. Once billing starts, if you get no orders in a month, you pay just $49.
You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Founding prices are locked for 2 years from the first bill. An order is a completed order sent to your kitchen. Questions, hang-ups and wrong numbers are free. Plus applicable sales tax.
Book a demo
Fifteen minutes. Bring your menu.
You’ll hear OrderVoice answer the calls your restaurant actually gets. $49 a month, plus $1 per order.
You pay nothing until the service has taken 50 correct orders for you, as your signed agreement defines them. Plus applicable sales tax. Pricing and order details
No long-term contracts · Cancel anytime