OrderVoice order texts

Order texts have not started yet. This page shows how they will work.

OrderVoice takes phone orders for local restaurants. If you say yes on the call, OrderVoice will text you about your order. Our texts will come from (877) 626-0583. Each text will start with "OrderVoice:" and name the restaurant you ordered from.

Your choice

Texts are your choice. You do not need them to order or to pay. Saying yes to texts is separate from your order and from our Terms of Service and Privacy Policy. We will text you only after you clearly say yes. You can reply STOP at any time. We do not share or sell your phone number or your yes for marketing.

When we ask

After your order is in. We will ask only if we do not already have your yes for that restaurant. Some restaurants will ask only on big orders.

Every order: what the order taker will say

Order taker: Would you also like text messages from OrderVoice about your orders?

Caller: Yes.

Order taker: OrderVoice takes the phone orders here. Each time you order, OrderVoice will text you a link to track it, a text when it is ready, and on big orders, a link to pay. Up to 3 texts per order. Message and data rates may apply. Reply STOP to stop, HELP for help. Terms and Privacy Policy are at ordervoice dot A I. You do not need texts to order. Do you agree to get these text messages from OrderVoice?

Caller: Yes.

Order taker: Great.

At restaurants that do not use the ready text or pay links, the order taker will leave out those words.

If you say no, or we are not sure of your answer, the order taker will say "OK, no texts." Your order will still go in.

Big orders: what the order taker will say

Some restaurants will start big orders only once they are paid. Each restaurant sets its own amount.

Order taker: Tony's Pizza starts orders over 100 dollars once they are paid. Would you like to pay by card on the phone, or by a link in a text?

Caller: A link in a text.

Order taker: OrderVoice takes the phone orders here. Each time you order, OrderVoice will text you a link to track it, a text when it is ready, and on big orders, a link to pay. Up to 3 texts per order. Message and data rates may apply. Reply STOP to stop, HELP for help. Terms and Privacy Policy are at ordervoice dot A I. You can pay by card instead. Do you agree to get these text messages from OrderVoice?

Caller: Yes.

Order taker: Great.

If you pick card, the order taker will say "OK. I will put you through to the store to pay." If you say no to texts, or we are not sure of your answer, the order taker will say "OK, no texts. I will put you through to the store to pay." You will pay the restaurant by card on the phone. The restaurant will see the order as waiting for payment until then. We will send no texts.

If we already have your yes, the order taker will ask only the pay question. If you pick a link in a text, the order taker will say "Great."

What we will send

An order confirmation with a link to your order page.
On big orders: a link to pay, then a text when it is paid.
A text when your order is ready, if the restaurant uses that.

Up to 3 texts per order. Never marketing. Your first text will look like this:

OrderVoice: Your Tony's Pizza order is in. Total $32.00 before tax. Pickup about 6:15 PM. Track: https://ordervoice.ai/t/sample Up to 3 texts per order. Msg & data rates may apply. Reply HELP for help, STOP to stop texts.

See a sample order page: https://ordervoice.ai/t/sample

See a sample pay page: https://ordervoice.ai/p/sample

Your order page

It will show the restaurant, your items, the total, the pickup time and the order status. No login is needed. It will not show your name, phone number or card. Anyone with the link can see it. The link will stop working 24 hours after your pickup time.

How we will save your yes

When texting starts, for each yes we will save the exact words the order taker said, your answer, the date and time, your phone number, the restaurant, and a link to the call recording. We will keep it as long as we need it to honor your choice and show that you agreed.

Stop or get help

Reply STOP to stop all OrderVoice texts. Reply START to get them again. Reply HELP for help, or email hello@ordervoice.ai. Our texting number cannot read other replies. To change an order, call the restaurant.